Page 1 - Parties - Customer Service - Links       
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Parties

Party benefits................ Book a party and take advantage of all this!!

Why not take us up on this opportunity and invite your friends over to play –

Free toys –

As Party Host, you will receive 10% of the party’s total value of sales to spend on your own choice of toys from the catalogue.

Exclusive prices –
You and your guests will benefit from discounted prices on a selection of toys from our catalogue range. The toys offered at a special price change regularly, so by having a second party or by going along to a friend’s you can take advantage of lots of savings.

Half price purchases –
10 ordering guests plus 1 party booked at your event = a half price purchase for the Party Host....... Choose from a special 'pre selected' range of Wooden Toy Company products.
(orders must be paid for in person, at the time of your event, in order to qualify)

Try before you buy –
You and your friends get to see our range of toys in the flesh.
You can see their excellent quality and seek advice about their appropriateness for your child’s age/ability before making your purchase.
Adults only, children have to go to bed. Arrrh shame!!

Parties are currently operating and available to customers in South East Wales area.

Customer Service

Deliveries -
We endeavour to dispatch in stock items on the next working day with a delivery time of 24-72 hours from dispatch, however during peak and seasonal times, delivery can take between 7-10 working days. We will notify you if we know this to be the case.
Delivery charge £4.50.

Packaging is costly for our planet so wherever possible we endeavour to re use or re cycle (and we urge you to do the same). Should an item which you have ordered be out of stock, we will keep you informed. Currently we are only able to deliver goods to the UK. We do not deliver to N.Ireland, Parts of Scotland, The Channel Islands, Scilly Isles and the Isle of Man.

Payment -
With Paypal you can make Credit/Debit Card payments online safely and securely and best of all FREE. Alternatively, you could use the checkout system on our site and then pay by cheque for the full amount made payable to Sian Hockridge, when we have cleared your payment we will deliver your order immediately.

Gift Wrapping Service -
Forgotten a birthday? We can wrap and deliver direct to their door!!... All you need to do is tell us the message that you would like hand written on your complimentary card and leave the rest to us!
Let us know the age and sex of the child and the occasion the gift is for and we will ensure the wrapping is appropriate.
Wrap £3 per item. Card Free! To arrange this service just call customer services on 029 20811728. Please add £3 per wrapped item to your final bill.


Gift Certificates -

Certificates can be sent by Email or direct mail. If choosing direct mail you may like to add our locally designed and hand crafted gift certificate wallet for the small charge of £1.50. Wallets are decorated with three groovy 2 dimensional wooden motifs, suitable for any age. Choose from ‘luscious lady bugs’ or ‘racing cars’.


Customer Services -

We value your custom and your comments. If you have any questions about our products, please don’t hesitate to call. If you would like advice on age appropriateness, or guidance with choosing suitable toys for specific developmental stages Sian is always happy to help. If you have time to write a review for us on your favourite purchase, we would appreciate your efforts and opinion.
................   Click here- Sian@thewoodentoy.co.uk      or Tel:   029 20811728    Mob   07890 083574

Returning Goods -
If you are not happy with your purchase for any reason, please contact us quoting your order number and the reason for the return. Send to ............returns@thewoodentoy.co.uk   and we will email you full details of how to return your goods.

We will be happy to offer you a refund or exchange for goods returned within 14 days of receipt of order, they must be unused and in their original packaging. We suggest that you obtain a Proof of Posting certificate from your Post Office as we cannot be responsible for parcels that are lost on return to us.
Unfortunately, we cannot refund or exchange used or customer damaged items and we can not refund postage and gift wrapping costs as these are a direct cost. (Customer’s statutory rights are not affected.)

Size and colour -
As our products are hand made or hand finished, they will all have individual differences. Whilst we feel this adds to their appeal it also means that we can not guarantee their exact colours and sizes.

#None of the above terms and conditions affects the customer's statutory rights.
Uk law applies to any business conducted via this web site.

# All expressed thoughts within this web site are Sian’s opinions only and must not be regarded as fact!!!!...
You are free to make up your own mind!
.


Links

(Click here) Greenpeace- We have made some reference to Greenpeace research and the details can be found here.

(Click here) Net Mums- Netmums is a unique local network for mums with a wealth of information and advice on being a mum or dad in your home town.

(Click here) NCT- We are the leading charity for pregnancy, birth and parenting in the UK. Every year we support thousands of people through this incredible life-changing experience, offering relevant information, reassurance and mutual support.

logo3 select by item
 -  Construction Toys:-
 -  Happy Birds
 -  Lacing Beads
 -  Sorting Bugs
 -  Construction Train
 -  Flower Stacking
 -  Village in a Bag
 -  Mazabel
 -  Construction Vehicle
 -  Twist and Lock Blocks
 -  Tap Tap Art
 -  Dinosaurs in a kit
 -  Take Apart and Build
 -  Educational Toys:-
 -  Baby Activity Center
 -  Telephone
 -  Rainbow Numbers
 -  Magnetic Letters
 -  Magnetic Weatherboard
 -  Posting House
 -  Sorting Castle
 -  Shape and Colour Match Board
 -  Circular Stacking Tower
 -  3D Shape and Shadows
 -  Turn and Sort
 -  Russian Doll
 -  Physical Play:-
 -  Puffy Dragon
 -  Wheely Bugs
 -  Rocking Horse
 -  Trolley and Blocks
 -  Classic Baby Walker
 -  Hopping Bunny Walker
 -  My First Bike
 -  Tryke
 -  Milly Moo
 -  Ladybird Pull Along
 -  Hammer and Pegs
 -  Toss a Ring
 -  Workbench Large
 -  Tower Slope
 -  Clogging Track
 -  Zig Zag Racer
 -  Soldier Skittles
 -  Skipping Rope
 -  Imaginary Play:-
 -  Train Set and Table Table
 -  Space Ship
 -  Spider digger
 -  Mini Vehicles
 -  Transporter Lorry
 -  Eco House
 -  My Pinky House
 -  Modern House
 -  Animal Clinic
 -  Willow Brook Farm
 -  My Little Forester House
 -  My Little Riding Stable
 -  Family
 -  Daisy’s Wardrobe
 -  Goldilocks Finger Puppets
 -  Little Red Riding Hood
 -  Fairy Finger Puppets
 -  Pirate Finger Puppet
 -  Musical Toys:-
 -  Piano
 -  Wonderland Music Set
 -  Harmonica
 -  Xylophone
 -  Wooden Maracas
 -  Moo and Oink
 -  Butterfly Castanets
 -  Drum
 -  Tiny Tot's Toys:-
 -  Baby Gym and Walker
 -  Dummy Chain
 -  Ring Rattle
 -  Pinky Pony Set
 -  Pram Strings
 -  Clown Jack in The Box
 -  Bell Ball Rattle
 -  Rainbow Rattle
 -  Twin Rattle Set
 -  Baa Moo Oink
 -  Peek a Boo Ball
 -  Baby Clip On
 -  Twin Rattle Set
 -  Tots Tree Tops
 -  My First Red Car
 -  Puzzles and Games:-
 -  Lift and Match Farm
 -  Jigsaw puzzle- 24 Piece.
 -  Jigsaw puzzle- Giant.
 -  Little Friends Puzzle
 -  Teddy Get Ready
 -  Animal Matching Game
 -  Magnetic Fun Bugs
 -  Magnetic Noughts and Crosses
 -  3D Noughts and Crosses
 -  Shut the Box
 -  Pool Table
 -  Stocking Fillers + Party Bags:-
 -  Pull Spinners
 -  Novelty Whistle
 -  Corn Basket
 -  Bracelet
 -  What’s the Time Mr Wolf
 -  Book Mark
 -  Magnetic Memo Clips
 -  Farmyard Friends Pencil Set
 -  Wild Animal Pens
 -  Trio Tops
 -  Lacing bugs
 -  Farm Animal Dominoes
 -  Chinese Finger Trap
 -  Pop Gun
 -  Art Craft and Accessories:-
 -  Tabletop Easel
 -  Paper Quilling
 -  Flower Press
 -  Colour your own Puzzle
 -  Photo Frames
 -  Wooden Theatre
 -  Tap Tap Art
 -  Dinosaurs in a Kit
 -  Bead Craft Box
 -  Spoon People
 -  Fairy Kit

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